Payment Terms
* Monthly Cost: $500 MXN per month.
* Accepted Methods: Bank deposit or electronic transfer.
* Designated Bank: Kapital Bank -any of three locations in SMA.
* Strict Policy: No alternative payment methods accepted.

Deadlines & Publication
* Submission Deadline: The 3rd of each month.
* Cutoff Time: Strictly at 4:00 PM.
* Requirements: Submit both artwork and payment proof.
* Late Penalty: Missing the cutoff hides your pages.
* Reinstatement: Pages remain hidden until next cycle.
* Publication Date: Content goes live on the 5th of each month.
* Calendar Rule: Dates stand regardless of weekends.
* Recommendation: Submit early to secure your placement.
* Curation: The administrator curates all items to ensure the quality of entries remains consistent.

Content Requirements
Each monthly submission must include the following six components:
* Product Imagery: One clear photo per item against a plain background.
* Product Description: Accurate text with correct spelling and grammar.
* Inclusions: A detailed list of what is included with each item.
* Pricing: The clear, fixed cost for each individual item.
* Fulfillment Timeline: The exact number of days required for delivery.
* Payment Instructions: Your direct billing details for customer orders.
* Delivery Information: Clearly published delivery directions.
* Please notify the website administration immediately if an item sells during the listing period. Your page will be updated to display “SOLD” in place of the pricing information.

Vendor Responsibility & Compliance
* Quality & Accuracy: You are fully responsible for the correctness of your data.
* Policy Enforcement: Incomplete or late submissions will not be processed.
* Image Specifications: Please replace the placeholder with your specific dimensions.

Client Operational Responsibilities
As a participating vendor, you retain complete ownership of any storefront operations, and including:
* Content & Posting: Managing delivery and curation of your product pages.
* Inquiry Management: Maintaining consumer relations by responding to all user inquiries within a strict 24-hour window.
* Payment Processing: Securely facilitating all direct customer transactions and maintaining accurate billing records.
* Order Fulfillment: Overseeing timely delivery of physical goods to the consumer.
* Dispute Resolution: Independently handling and addressing all incoming customer complaints with a solution-oriented approach.
* Returns & Refunds: Executing credit processes and product returns promptly.

Platform & Administrator Responsibilities
* The website administration commits to maintaining high operational standards, delivering optimal visibility, and supporting vendor success through the following core functions:
* Data Processing & Curation: Reviewing submissions, formatting, and publishing all verified client assets into optimized layouts within the established monthly timeline.
* Targeted Distribution: Executing the local launch and regional marketing campaigns for the updated website on the 5th of each month.
* Client Advisory Support: Providing prompt, professional assistance and responding to all technical or operational inquiries from vendors within a designated service window.
* Platform Performance & Integrity: Monitoring system health, implementing routine maintenance, and upholding premium design standards to ensure client information is showcased professionally.

For more information or to become a member of the SMA Artisans Alliance, email:Hola@SMArtisans.mx